We want to inform you that Normandy Terrace Healthcare & Rehabilitation Center a team member who tested positive for COVID-19 on February 11, 2021. We have been in touch with the Texas Department of Health, as well as officials at the CDC. We are working closely with public health officials to address the situation and are grateful for their assistance. Normandy Terrace is currently caring for zero COVID-19 positive residents. We have informed all residents and designated contacts and are committed to continue to provide updates on a regular basis.
Our Center implemented precautionary and preparedness measures early– all in accordance with CMS and CDC guidelines- including strict limitations on visitation. Limits on visitation will continue, per guidance from the CDC and state or local health departments, and we are working hard to make sure residents can still connect with their loved ones by phone, text, or video chat.
We are doing everything we can to ensure we stop the spread of this within our center and our community. Our infection control procedures are in compliance with the CDC and Texas Dept. of Health guidance. Our nursing staff is educated and understands the healthcare protocols for the COVID-19 quarantine and all emergency situations.
During any emergency situation such as this one, the safety of our patients and residents is our first priority. Our goal is this situation, as in all others, is the provision of exceptional healthcare. If you have questions or concerns, please do not hesitate to contact the Diversicare Care Line at (888) 508-9774 (choose option Covid19), which is available 24/7 to address your questions.
We are grateful for the support of our wonderful residents and their families, our heroic staff, and our great community. Thank you.