Update: We have an additional confirmed COVID-19 positive team member. Residents and designated representatives have been notified.
We would like to inform you that Normandy Terrace has a team member who has tested positive for COVID-19. We have been in touch with the Texas Department of Health, as well as officials at the CDC. We are working closely with public health officials to address the situation and are grateful for their assistance. Normandy Terrace is currently caring for zero COVID-19 positive residents. Residents and designated representatives have been notified.
Our Center implemented precautionary and preparedness measures early– all in accordance with CMS and CDC guidelines- including strict limitations on visitation. We will continue to implement visitation in alignment with guidance from the CDC and state or local health departments. Family and friends can also utilize Diversicare’s virtual visit service, Zoom In – Get Connected.
We are doing everything we can to ensure we stop the spread of this within our center and our community. Our infection control procedures are in compliance with the CDC and Texas Dept. of Health guidance. Our nursing staff is educated and understands the healthcare protocols for the COVID-19 quarantine and all emergency situations.
During any emergency situation such as this one, the safety of our patients and residents is our first priority. Our goal is this situation, as in all others, is the provision of exceptional healthcare. If you have questions or concerns, please do not hesitate to contact the Diversicare Care Line at (888) 508-9774 (choose option Covid19), which is available 24/7 to address your questions.
We are grateful for the support of our wonderful residents and their families, our heroic staff, and our great community. Thank you.