Update: We have additional confirmed COVID-19 positive cases. Residents and designated representatives have been notified.
We would like to inform you that Windsor House has residents and team members who have tested positive for COVID-19. We have been in touch with the Alabama Department of Health, as well as officials at the CDC. We are working closely with public health officials to address the situation and are grateful for their assistance. Windsor House is currently caring for 30 COVID-19 positive residents. Residents and designated representatives have been notified.
Windsor House is committed to serving as a partner to our community to provide care for COVID-19 positive patients and residents. It is an honor and a responsibility we do not take lightly to care for patients and residents in our community who are most vulnerable to the effects of COVID-19. Our center has established a dedicated unit for COVID-19 positive patients and residents. We have admitted and are caring for one COVID-19 positive resident at this time. We will continue to keep you informed as we continue to navigate COVID-19 in our center. Thank you for your continued support.
Our Center implemented precautionary and preparedness measures early– all in accordance with CMS and CDC guidelines- including strict limitations on visitation. Limits on visitation will continue, per guidance from the CDC and state or local health departments, and we are working hard to make sure residents can still connect with their loved ones by phone, text, or video chat.
We are doing everything we can to ensure we stop the spread of this within our center and our community. Our infection control procedures are in compliance with the CDC and Alabama Dept. of Health guidance. Our nursing staff is educated and understands the healthcare protocols for the COVID-19 quarantine and all emergency situations.
During any emergency situation such as this one, the safety of our patients and residents is our first priority. Our goal is this situation, as in all others, is the provision of exceptional healthcare. If you have questions or concerns, please do not hesitate to contact the Diversicare Care Line at (888) 508-9774 (choose option Covid19), which is available 24/7 to address your questions.
We are grateful for the support of our wonderful residents and their families, our heroic staff, and our great community. Thank you.